Delivery and Return Policy

I want to return the product I bought. What should I do?

If you are not satisfied with the products you have received for any reason, you can return it within 14 days and get a refund. All you need to do is to call 0532 236 34 56 or send an e-mail to info@bridetobee.com. You can send the product you want to return to the address below with the shipper’s payment.

Important informations:

– You should safely package and ship the products you want to return in their original packaging, undamaged, unlabeled and unused.

– After checking the compliance of your product with the return conditions, the status of the return will be sent to you by email. The amount will be refunded to you within 3-5 working days after the confirmation message sent to your email.

– If it is not suitable for return conditions; The related product will be sent back to your address free of charge.

I want to change the products I bought. What should I do?

You have the right to exchange for 14 days for products that you are dissatisfied with or want to change for any other reason. You can send an e-mail to info@bridetobee.net or you can send us your package by cargo by contacting us on 0532 236 34 56 and exchange it with any other product you want.

Important informations:

– You should safely package and ship the products you want to exchange in their original packaging, undamaged, unlabeled and unused.

– After checking the compatibility of your product with the conditions of change, the status of the return will be sent to you by email.

– If it is not suitable for change conditions; The related product will be sent back to your address free of charge.

The product I bought was damaged. What should I do?

If the product you bought from bridetobee.net is damaged, you can return it within 14 days and get your money back. You can send an e-mail to info@bridetobee.com or contact us on 0532 236 34 56. You can send the damaged product to us by courier free of charge.

Address:

Tempo Tekstil LTD.

Telsiz, G-10. Sk. No: 42, 34020 Zeytinburnu / İstanbul

(0212) 582 16 40